Terms of service

By accessing or using www.pacificflorallab.com (the “Website”), you agree to be bound by these Terms of Service (“Terms”). Pacific Floral Lab reserves the right to update or modify these Terms at any time without prior notice. Please review this page periodically.

Website Use & License

Pacific Floral Lab grants you a limited, revocable, non-exclusive, and non-transferable license to access and use this Website subject to the following conditions:

1. Your use of the Website is for personal, non-commercial purposes only.
2. You may not copy, reproduce, distribute, transmit, display, sell, license, or otherwise exploit any content from this Website without prior written consent from Pacific Floral Lab.
3. You may not modify, alter, or create derivative works from any part of the Website.

You may electronically copy and print portions of the Website solely for personal, non-commercial use related to placing an order with Pacific Floral Lab. Any other use is strictly prohibited without written permission.

SMS Terms & Conditions

By providing your mobile phone number, you consent to receive SMS messages from Pacific Floral Lab related to order confirmations, delivery updates, and customer support.

Message Frequency

Message frequency may vary depending on your order or inquiry.

Message & Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out at any time by replying “STOP” to any SMS message. A confirmation message will be sent, and no further messages will be delivered.

Help

Reply “HELP” to any message or contact us at:
info@pacificflorallab.com

Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Applicable Law

These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Intellectual Property

All content on this Website — including but not limited to logos, trademarks, designs, images, text, graphics, and trade dress — is the exclusive property of Pacific Floral Lab and is protected under U.S. intellectual property laws.

Nothing contained on this Website grants any license or right to use any trademark or copyrighted material of Pacific Floral Lab without prior written authorization.

Disclaimer of Liability

This Website is provided on an “as is” and “as available” basis. Pacific Floral Lab makes no warranties, express or implied, regarding the Website or its content.

To the fullest extent permitted by law, Pacific Floral Lab shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Website or services.

Pacific Floral Lab does not guarantee that information on the Website — including pricing, availability, or product descriptions — is error-free, complete, or current. We reserve the right to correct errors or update information at any time without notice.

Your sole remedy for dissatisfaction with the Website or services is to discontinue use.

Purchases & Substitutions

By placing an order on www.pacificflorallab.com, you acknowledge and agree that:

• All floral arrangements are custom-made.
• Substitutions may be necessary due to seasonality, availability, or unforeseen circumstances.
• Substitutions will be made at the designer’s discretion while maintaining the overall style, color palette, and value of the arrangement.

Account Responsibility

You agree that all information provided during checkout or account creation is accurate and truthful.
You may not create an account on behalf of another person or use another person’s account.

You are responsible for maintaining the confidentiality of your account credentials. Pacific Floral Lab is not liable for unauthorized use of your account.

Currency & Sales Tax

All prices are listed in U.S. Dollars (USD).
All purchases are subject to applicable California sales tax.

Cancellation & Refund Policy

All orders placed with Pacific Floral Lab are final.

Because floral arrangements are custom-made and flowers are purchased in advance specifically for each order:

• Order cancellations are not permitted
• Refunds are not provided

By placing an order, you expressly agree to these terms.

Third-Party Links

This Website may contain links to third-party websites. Pacific Floral Lab does not control and is not responsible for the content, policies, or practices of any third-party websites.

Contact

For questions regarding these Terms, please contact:
info@pacificflorallab.com